Frequently Asked Questions


We sell to the military on P-Cards but currently do not have a GSA contract or NSN # on our products.
Yes. All of the above. We offer a discount for Military, Veterans, Law Enforcement, Industry Professionals, as well as certain Government Employees.  Please email a copy of your ID or send an email from your official email address to [email protected] 

Not at this time. 

The storage bag is located in the packaging.  There is a triangle-shaped box which has the storage bag within it.
Please send us an email at [email protected] with pictures of the broken pieces/tool and your full mailing address and we'll take care of it. You can also click here and fill out our simple online form.

Orders placed after December 14th are NOT guaranteed to deliver by Christmas, as advised by ground carriers. If you need a two-day shipping option, before placing your order, please call us at 800-286-0567 to see if we are able to accommodate your request.

For more information on our Return Policy please go to our Warranty & Return Policy Page. 
Our products are invented, designed and engineered in Minneapolis, Minnesota and are contract manufactured overseas. Our sales, marketing, warehouse operations and administrative functions are all based out of our office in Minneapolis.
Yes, the Real Avid AR15 Tool™ is a great way to service your AR15 pistol in the field or at the range. All of the mission-specific tools will work on an AR15 Pistol as well as a standard sized AR15. For more info on this product you can check it out here:  Real Avid AR15 Tool™