Each product has a specific warranty. See the product instructions included with the product. If your product applies to the specifications of the warranty, please fill out the form below to request a replacement.
DEFECTIVE/FLAWED NOT PURCHASED FROM REAL AVID WEBSITE:
Please return or exchange product to the original place of purchase. If you are unable to return or exchange your product to the original place of purchase or toll free at 800.286.0567. Please fill out the form below for assistance.
REFUND/ SHIPPING COST:
Upon return of the product and approval, a full refund will be applied to your original method of payment, within 7 business days. Shipping will be deducted from your refund.
To be eligible for a return your item must be unused, in its original packaging, and in the same condition that you received it. You have 30 calendar days to return an item from the date you received it.
Please ship to:
10301 Xylon Ave N
Brooklyn Park MN 55445